For elevator malfunction, please refer to page 16 of the tenant manual (opens in a new window).
Elevator Access / Security
The elevators of Colonial Place are equipped with Datawatch electronic security system, which restricts access to all floors with the exception of the main lobby and garage levels B-1 and B-2 during non-business hours. During non-business hours, you will need your Datawatch cardkey to move above the lobby level of each building. To use the Datawatch card, place your card in front of the card reader located above or between the floor call buttons and press the button for your authorized destination. (In 2107 Wilson, the card reader is a surface mounted gray rectangular box to the right hand of the elevator doors. In 2101 and 2111, the card reader is below the “help” button on the right-hand side of the elevator doors). Please note that your card is only programmed to allow access to the floor on which you work. Elevator security hours are 6:00 p.m. to 7:00 a.m. weekdays and 24 hours a day on the weekend and building holidays.
Full floor tenants have the option to secure their floors 24/7. However, tenants must escort their visitors from the lobby.
Freight Elevators
Freight elevators are intended to be used for construction and large deliveries. For safety purposes, passenger use should be limited to the designated passenger elevators. The freight elevator is programmed so that only the set of doors on the service corridor side will open. The doors located on the main lobby side are programmed to open only during emergency service. To access the freight elevator:
- Colonial Place I — 2111 Wilson: Freight elevator access is via two paths: 1) from the B1 level inside the mail room, and 2) from the lobby level off the rear service corridor. 2111 Wilson does not have its own loading dock. Large deliveries requiring a dock should park in the loading dock of 2101 and move through the B1 level of the garage along the striped path to the freight elevator of 2111 Wilson. The other option is to park on Veitch Street, if available, and use the rear service corridor exit door on the lobby level to call the freight at the rear service corridor station.
- Colonial Place II - 2101 Wilson: Freight elevator access is on the B1 Level, through the loading dock to the service lobby which is prior to the passenger elevator lobby.
- Colonial Place III - 2107 Wilson: Freight elevator access is on the B1 level, through the loading dock on Key Boulevard and through the double doors into the elevators vestibule.
