To establish effective communications, each tenant should assign one person as the primary contact and one back-up contact in the office (e.g., office manager or administrator). The primary contact will be the “Designated Tenant Contact” with whom Property Management will communicate on an ongoing basis. The tenant should fill out and provide Property Management with a copy of the Tenant Contact Form (opens in a new window) which lists the Designated Tenant Contact and other officials. The tenant should keep the Tenant Contact Form up-to-date and provide Property Management with an updated form whenever necessary.
The Designated Tenant Contact should be an authorized agent of the Tenant, who can approve any expenses that the tenant may incur during the tenancy.
All information, correspondence, notices and the resolution of problems will be directed to the Designated Tenant Contact and their back-up only. The Designated Tenant Contact can then channel pertinent information to other members of their office, as necessary.